Product FAQs
FAQ's
How many sheets come in one pack, and how many should I use?
Each pack includes 40–60 detergent sheets, depending on the product. Use 1 sheet for a regular load and 2 sheets for heavy or extra-large loads.
What ingredients are used in SanoFresh products?
We use plant-based, biodegradable ingredients — free from phosphates, parabens, bleach, and dyes. Safe for you, your clothes, and the planet.
What do the fragrances smell like?
Our scents are fresh, subtle, and naturally inspired — from Blossom Flora to Champagne Moment and Rose Bush. Designed to leave clothes smelling clean, not chemical.
Are SanoFresh sheets safe for all washing machines?
Yes! They’re compatible with all types of machines, including HE and front loaders. They dissolve completely in both hot and cold water.
Are your products safe for septic systems?
Absolutely. Every SanoFresh product is septic-safe, biodegradable, and non-toxic for your home and environment.
What water temperature works best?
Our sheets are engineered to perform in any temperature, but washing in cold water saves energy while keeping your clothes fresh and clean.
Can I use them on all fabrics?
Yes — SanoFresh is gentle enough for delicates yet strong enough for heavy fabrics like towels and jeans.
Are SanoFresh detergent sheets as effective as liquid or powder detergents?
Yes! They deliver the same deep clean with less waste and zero mess — without the heavy plastic bottles.
Do you offer samples or bundles?
Yes! Explore our bundle offers and starter packs on the Shop page — perfect for trying multiple scents at once.
Ordering & Shipping
FAQ's
Do I have to subscribe to buy SanoFresh?
Not at all. You can choose a one-time purchase or subscribe and save for automatic deliveries at your preferred schedule.
How do I track my order?
Once your order ships, you’ll receive a tracking link by email so you can follow it all the way to your doorstep.
Can I change or cancel my subscription?
Yes — you can easily edit, pause, or cancel your subscription anytime from your account dashboard.
Where do you ship from?
All SanoFresh orders are shipped from our UK-based fulfillment center, ensuring quick and sustainable delivery.
How long does shipping take?
Standard UK delivery takes 2–5 business days, with faster options available at checkout.
How much does shipping cost?
We offer free shipping on orders over £30. For smaller orders, standard rates apply and are shown at checkout.
Where are SanoFresh products made?
Our products are responsibly manufactured in certified facilities that follow eco and cruelty-free standards.
Returns & Support
FAQ's
What is your refund policy?
We stand behind every order. If you’re not satisfied, you’re covered by our 30-day money-back guarantee.
Still have questions?
No problem! Reach out anytime at our mail and our friendly team will get back to you quickly.